Smart Security & Sales Analytics for Retail

Pro-grade camera systems with built-in sales coaching.

Rook designs, installs, and supports professional IP camera and audio systems for car washes, drive-thrus, and multi-site retail. Then our AI layer turns every customer interaction into a coachable sales lesson — so every transaction gets better.

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Hardware + installation + cloud platform · Single monthly subscription · 14-day software trial available

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Live camera + audio

Total Vehicles

103

Total Pitches

Pitch Rate

71.8%

High Intent

🔥 25

Memberships Sold

✓ 5

Membership Rate

6.8%

Hourly pitch & sales chart

You can't coach what you don't hear.

Every car at your wash is a chance to sell an unlimited membership. But managers can't sit at the lane all day, and most pitches happen with nobody listening. Bad habits go uncoached. Easy wins get missed.

❌ Employees forget to offer the membership at all
❌ Objections like "I don't come that often" go unhandled
❌ No data on who actually pitches vs. who just rings up the wash
❌ Coaching is a vibe, not a metric

How it works

Capture

Bridge agent listens at the lane (mic or DW Spectrum audio). Speech-triggered, no constant recording.

Clean

Audio is normalized, denoised, silence-trimmed for clean transcription.

Identify

Voice-fingerprint matching tells us which employee was talking — flagged for review when uncertain.

Coach

GPT compares the pitch against YOUR rubric, framework, and objection library — and writes the next-time coaching note.

Coaching that's actually specific.

Every pitch gets a personalized "what to say next time" note based on the exact moment momentum was lost.

Objection — "I don't come that often"

Customer said: "I only wash my car maybe once a month."

Employee said: "Ok no worries, just the wash today then."

Recommended response

Two washes a month pays for itself — anything beyond that is free.

Objection — "I'll think about it"

Customer said: "Let me think about it."

Employee said: "Sure, no problem."

Recommended response

Today's wash is basically your first month — you can cancel before it renews if it's not for you.

Reporting your managers will actually use.

Leaderboards. Top objections per employee. Best lines. Coaching focus areas. Drill into any clip in seconds.

Employee-level offer rate, close rate, objection-handling score
Top objections each employee struggles with
Best & worst pitch examples (with audio + transcript)
Cross-location benchmarking

Employee	Pitches	Offer rate	Avg score
Kendra Robertson	74	88%	82
Marcus Lee	61	71%	66
Jess Park	52	54%	48

Sell more memberships starting this week.

Start a 14-day free trial — no card. Or book a 20-minute demo with our team.

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