Services
Rook delivers a complete surveillance and analytics solution at every site we work with: cameras, audio capture, edge computing, networking, cloud platform, and ongoing support — under a single monthly agreement.
We walk the site, map sightlines, audio capture zones, network paths, and power. You get a written plan that calls out exactly what gets mounted where — before a single hole gets drilled.
We specify and source professional IP cameras, microphones, edge compute, PoE switches, surge protection, and cabling from manufacturers we trust. Standardized BOMs keep installs predictable.
Outdoor-rated cameras and microphones mounted to spec. CAT6 runs through conduit where needed. Power and PoE on a dedicated leg. Configuration, firmware updates, and on-site verification.
Sites are onboarded into the Rook cloud dashboard. Your team gets logins. Employee voice profiles are enrolled. Pitch frameworks are configured to your business.
We monitor camera health, push software updates, handle firmware migrations, and respond when something stops working. No truck rolls billed for fixes that are our fault.
Managers get walkthroughs of the dashboard, drill modes, and weekly reports. We help you build the first pass of your pitch rubric and review it as the business evolves.
Rook is built for high-throughput retail where every transaction is a sales opportunity and every customer interaction is worth understanding.
Unlimited membership programs, pay-station coaching, lane analytics, vehicle counting, multi-site benchmarking. Our flagship deployment vertical.
Drive-thru order coaching, upsell tracking, lane timing, employee performance. Same architecture, different rubric.
Cross-location operations visibility for owners with 3+ sites. Standardized hardware, central dashboard, consistent reporting.
30–60 minute walkthrough. We map the lane, identify camera and mic locations, confirm network and power paths.
Written scope with hardware BOM, install plan, monthly subscription pricing. No surprise add-ons after sign.
Cameras, microphones, edge compute, and cabling installed. Typically a 1–2 day job per site.
Dashboard active, data flowing, employees enrolled. We stay involved through the first 30 days to tune everything.
We’ll walk your location, propose a hardware plan, and quote a monthly subscription — usually within a week.
